CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
- Risk
- If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
- Remedy
- Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The wheelchair lift positioning input cam on certain transit buses may fail while the lift is in use. When this happens, the lift platform can travel higher than the vehicle floor height and stop there. The vehicles then do not meet the requirements of Federal Motor Vehicle Safety Standard 403 for platform lift systems.
If the platform stops above the floor, a wheelchair user can tip inward toward the vehicle when exiting the lift, which raises the risk of injury.
Owners will be notified by Eldorado National-Kansas. The affected cam will be replaced free of charge at an authorized Ricon dealer with an aluminum machined cam. Owners can contact Eldorado National-Kansas customer service at 1-800-955-4236, and should check their vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle