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Thomas Built Buses Saf-T-Liner C2 Recall 18V560: Wheelchair Lift May Stop Above Floor, Risking Injury

NHTSA campaign 18V560, reported August 23, 2018, 84 vehicles potentially affected.

What this recall means for you

The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. If the platform stops above the floor, a wheelchair user may tip inward toward the vehicle when exiting the lift, increasing the risk of injury.

An authorized dealer will replace the injection molded cam with an aluminum machined cam at no cost to the owner. Owners can contact Daimler Trucks North America customer service at 1-800-547-0712 and reference recall number FL785. Owners should also check their vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V560Daimler Trucks North America LLC
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thomas Built Buses Saf-T-Liner C220152016201720182019
Thomas Built Buses Saf-T-Liner HDX20152016201720182019