CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
- Risk
- A motorcycle stall can increase the risk of a crash.
- Remedy
- Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The throttle control software may fault if the throttle is rolled forward past the closed position. When this happens, the motorcycle can stall unexpectedly.
A sudden stall can increase the risk of a crash, particularly while riding in traffic or at speed. Owners should be alert to any unexpected loss of power and take it seriously.
The repair is free. Dealers will install a throttle software update at no charge. Alta will notify owners, but you can also contact Alta customer service at 1-415-230-0755 and reference recall SVC-ESB-18-004. Check your vehicle identification number (VIN) for open recalls to confirm whether your motorcycle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Alta Redshift EXR | 2019 |
|---|---|
| Alta Redshift MXR | 20182019 |