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Ford Fusion Recall 18V471: Vehicle Can Roll Away If Shifter Cable Bushing Detaches

NHTSA campaign 18V471, reported July 16, 2018, 504,182 vehicles potentially affected.

What this recall means for you

The bushing that connects the shifter cable to the automatic transmission can degrade over time and detach. If this happens, the shift lever may move to Park and the key can be removed even though the transmission is not actually in Park, and no warning message or chime is given.

If the driver exits the vehicle without the transmission in Park and without the parking brake applied, the vehicle may move unexpectedly, which raises the risk of a crash. Until the repair is done, owners are directed to use the parking brake whenever they park.

Ford will notify owners, and authorized dealers will replace the shifter cable bushing free of charge. Owners can contact Ford customer service at 1-866-436-7332 (Ford recall number 18S20), and can check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V471Ford Motor Company
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Problem
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Escape20132014
Ford Fusion2013201420152016