CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.
- Risk
- If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.
- Remedy
- Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2019 Jayco White Hawk recreational trailers have ladder step screws that may break. If the steps are not securely fastened when stepped on, the step can give way and an occupant may fall, increasing the risk of injury.
The fix is free. Authorized dealers will replace the original #8 screws securing the ladder steps to the ladder rail with heavier #10 screws. Owners who have questions can contact Jayco customer service at 1-800-517-9137 and reference recall number 9901404.
To check whether your trailer is affected, look up your VIN for open recalls and contact an authorized Jayco dealer to schedule the repair.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jayco Travel Trailer White Hawk | 2019 |
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