Home / Latest recalls / 18V398

Dodge Journey Recall 18V398: Backup Camera May Lose Image While Reversing, Raising Crash Risk

NHTSA campaign 18V398, reported June 14, 2018, 1,837 vehicles potentially affected.

What this recall means for you

The backup camera on certain vehicles may lose its image on the display while the vehicle is backing up. Without the camera view, the driver may not see obstacles, people, or other vehicles behind the vehicle, and the vehicles also fail to comply with Federal Motor Vehicle Safety Standard 111 for rearview mirrors.

A loss of the rearview camera image while backing up can increase the risk of a crash.

Chrysler will notify owners, and authorized dealers will replace the rearview mirror at no cost to you. Owners may contact Chrysler customer service at 1-800-853-1403. Check your vehicle's VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V398Chrysler (FCA US LLC)
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Dodge Journey2018
RAM 15002018
RAM 25002018
RAM 35002018