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Mobility Ventures MV-1 Recall 18V382: Failed rear turn signal may not warn driver, raising crash risk

NHTSA campaign 18V382, reported June 7, 2018, 977 vehicles potentially affected.

What this recall means for you

A rear turn signal can stop working properly, and the vehicle may not change its flash rate to alert the driver that a turn signal has failed. The driver may not realize the signals are not communicating their intentions to other road users. This does not meet federal lighting safety requirements and increases the risk of a crash.

If the driver is unaware that the turn signals are not working correctly, they may keep driving with signals that fail to show where they are turning or changing lanes, which can lead to collisions with other vehicles.

Owners should contact Mobility Ventures customer service at 1-877-681-3678 for more information. The remedy is a free software update to the vehicle's body control module, installed by an authorized dealer. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V382Mobility Ventures LLC
Component
EXTERIOR LIGHTING:TURN SIGNAL
Problem
Mobility Ventures LLC (Mobility Ventures) is recalling certain 2015-2016 Mobility Ventures MV-1 vehicles. If a rear turn signal stops working properly, the vehicle will not adjust the turn signal flash rate frequency to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the driver is unaware that his turn signals are not working properly, the driver may continue to use the vehicle with turn signals that may not communicate the driver's intentions, increasing the risk of a crash.
Remedy
Mobility Ventures will notify owners and dealers will upload revised software into the vehicle's body control module, free of charge. Mobility Ventures issued owners an interim notification on July 30, 2018. The recall began May 6, 2019. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mobility Ventures MV-120152016