CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS; STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
- Risk
- If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
- Remedy
- Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The rear ladder on certain travel trailers may block the secondary emergency exit window, which is labeled as an emergency exit. If the ladder is in the way, the window may not be usable to escape in an emergency, which increases the risk of injury.
The manufacturer has notified owners to remove the emergency exit sticker from that window if a ladder blocks it. This remedy is free of charge. Owners can contact Keystone customer service at 1-866-425-4369 and reference recall number 18-319.
Check your vehicle identification number (VIN) for open recalls, and contact an authorized dealer if you have questions about your trailer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Crossroads Redwood | 20162017 |
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