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MCI J4500 Recall 18V225: Rear Window Can Separate While Driving, Creating Crash Risk

NHTSA campaign 18V225, reported April 9, 2018, 640 vehicles potentially affected.

What this recall means for you

The rear left-hand window on certain motor coaches may not be securely installed and can separate from the vehicle while it is moving. A window that comes loose at highway speed can become a road hazard for other drivers and increase the risk of a crash or injury.

Dealers will inspect the rear left-hand window to confirm it is securely installed and will correct the installation if needed. The repair is free of charge. Owners who want more information can contact Motor Coach Industries customer service at 1-800-241-2947, referencing service bulletin SB 463. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 18V225Motor Coach Industries
Component
VISIBILITY:GLASS, SIDE/REAR
Problem
Motor Coach Industries (MCI) is recalling certain 2018 MCI J4500 motor coaches. The rear left hand window may separate from the vehicle.
Risk
If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.
Remedy
MCI will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. MCI issued owners an interim notification on June 8, 2018. The recall began on August 24, 2018. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

MCI J45002018