CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY; HYBRID PROPULSION SYSTEM
- Problem
- Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
- Risk
- An electrical short can increase the risk of a fire.
- Remedy
- Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Cell pouches inside the battery packs can wear from rubbing against their holders. Over time, humidity can enter a worn pouch and cause an electrical short inside the battery.
An electrical short can increase the risk of a fire. Owners are advised not to ride or charge the affected motorcycle. Zero Motorcycles dealers will arrange collection of the motorcycle at no charge.
Zero Motorcycles will notify owners and offer a choice of either repurchase of the motorcycle or a financial trade-assist toward a newer model year Zero motorcycle. To get help, contact Zero customer service at 1-888-841-8085 and reference recall number SV-ZMC-018-383. You can also check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Zero DSP | 2012 |
|---|---|
| Zero Zero DS | 2012 |
| Zero Zero S | 2012 |