- Component
- EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
- Problem
- Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- Risk
- If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.
- Remedy
- Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018. Owners may contact Lance customer service at 1-661-949-3322.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The laminated plastic touch pad on the power tongue jack can crack or separate, letting water in and possibly causing the jack to extend or retract on its own.
If the jack moves unintentionally, it can injure people inside the trailer. It can also raise the risk of a crash if the jack moves while the trailer is being towed.
The repair is free at an authorized dealer, who will replace the power tongue jack. Lance Camper Manufacturing Corp. will notify owners directly, and you can call Lance customer service at 1-661-949-3322. Check your vehicle identification number (VIN) for open recalls to confirm whether your trailer is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Lance 1475 | 2018 |
|---|---|
| Lance 1575 | 2018 |
| Lance 1685 | 2018 |
| Lance 1995 | 2018 |
| Lance 2185 | 2018 |
| Lance 2285 | 2018 |
| Lance 2295 | 2018 |
| Lance 2375 | 2018 |
| Lance 2465 | 2018 |