- Component
- EQUIPMENT
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
- Risk
- If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
- Remedy
- Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain travel trailers have safety chains rated at 11,700 pounds, but the trailer's gross vehicle weight rating is 12,500 pounds. The chains are underrated for the trailer's weight.
If the trailer detaches from the tow vehicle, the undersized safety chains may fail to hold it. A separated trailer creates a serious risk of a crash.
The repair is free. Dealers will install safety chains rated to 16,200 pounds at no cost. Contact Jayco customer service at 1-800-283-8267, referencing recall number 9901372, and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Jayco Travel Trailer Eagle | 20172018 |
|---|