CarRecallWatch- Component
- EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
- Problem
- Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- Risk
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- Remedy
- Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The laminated plastic touch pad on the Smart-Jack power tongue jack can crack or separate. This can let water enter the control, which may cause the jack to retract or extend unexpectedly.
If the tongue jack moves on its own, there is an increased risk of a crash or injury. Owners should contact the manufacturer or a Lippert customer service line to confirm their trailer is covered by the recall.
The repair is free: a Forest River or Lippert dealer will replace the power tongue jack at no charge. Contact Forest River customer service at the number for your model line, or Lippert at 1-574-538-4514 or [email protected], and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Coachmen Freedom Express | 2018 |
|---|---|
| Coachmen Viking | 20172018 |
| Forest River Flagstaff | 2018 |
| Forest River Palomino | 20172018 |
| Forest River Rockwood | 2018 |
| Forest River XLR | 20172018 |