- Component
- ELECTRICAL SYSTEM:STARTER ASSEMBLY
- Problem
- E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
- Risk
- The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
- Remedy
- E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain E-One Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine lack a diode in the starter solenoid circuit. Over time, this leaves the starter lock-out relay vulnerable to accumulated damage.
A damaged starter lock-out relay may prevent the vehicle from starting. For fire, rescue, and other emergency crews, this could hinder personnel from responding to emergencies when the vehicle is needed most.
The repair is free. E-One will notify owners, and authorized dealers will install a diode in the starter solenoid circuit and replace the starter lock-out relay at no charge. Owners can contact E-One customer service at 1-352-861-3612, and should check their VIN for open recalls.
Official recall notice
Affected vehicles
| E-One Cyclone II | 20132014201520162017 |
|---|---|
| E-One Quest II | 20132014201520162017 |
| E-One Typhoon | 20132014201520162017 |