- Component
- EQUIPMENT
- Problem
- Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
- Risk
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some motorhomes from 2012 to 2018 are equipped with Kidde E10 or EH10 fire extinguishers that may become clogged. A clogged extinguisher may not discharge as expected, or may require excessive force to activate.
If the fire extinguisher does not work properly during a fire, the risk of injury increases. Owners should contact Kidde for a replacement fire extinguisher, which is provided free of charge. Erwin Hymer Group North America will also notify owners of this recall.
To get your replacement or for more information, contact Erwin Hymer customer service at 1-844-413-8245 or 844-496-3735, or Kidde customer service toll-free at 1-855-262-3540 or online at www.kidde.com (click "Product Safety Recall"). Check your vehicle identification number (VIN) for any other open recalls.