CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
- Risk
- Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
- Remedy
- Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2018 vehicles with an automatic transmission and a 12.4-inch digital instrument cluster may have a fault. If the ignition is turned off while the transmission is not in Park, the instrument cluster may not light up the gear position display, and the "Key in Ignition" chime may not sound when the driver's door is opened. The vehicle does not meet federal safety standards covering transmission shift sequencing and theft protection.
Without a visual or audible warning that the vehicle is in Park, the vehicle may roll away after the driver exits if the parking brake has not been applied. This increases the risk of injury or a crash.
The repair is free. Dealers will update the instrument cluster software as needed. Owners will be notified by mail. The recall is expected to begin February 5, 2018. You can contact Ford customer service at 1-866-436-7332 and reference recall number 17C21, and you can check your VIN for open recalls at an authorized Ford dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Mustang | 2018 |
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