CarRecallWatch- Component
- EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
- Problem
- Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- Risk
- If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
- Remedy
- Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The touch pad on the power tongue jack, a Smart-Jack model, can crack or separate, letting water get inside. This may cause the jack to extend or retract on its own without the operator intending it.
If the tongue jack moves unexpectedly, the trailer could shift or drop during use, raising the risk of a crash or injury. Owners should take this seriously and stop using the power jack's touch pad until the repair is done.
The repair is free: the dealer will replace the power tongue jack at no charge. Owners will be notified by Grand Design, or can call Grand Design customer service at 1-574-825-9679. You can also check your VIN for open recalls to confirm whether your trailer is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Grand Design Imagine | 20172018 |
|---|---|
| Grand Design Reflection | 20172018 |