Home / Latest recalls / 17V785

Kzrv Durango Gold Recall 17V785: Entry steps can break loose, causing falls

NHTSA campaign 17V785, reported December 8, 2017, 171 vehicles potentially affected.

What this recall means for you

Certain 2014-2015 Durango Gold recreational trailers have a rivet on the quad entry steps that may shear and fail. When the rivet gives way, the steps can give out while someone is using them.

If a step fails under a user, they may fall and suffer injury. This recall is an expansion of an earlier recall, 15V-173.

Owners will be notified by KZRV. Authorized dealers will inspect the steps and replace the rivets joining the second and third steps and the rivets on the top step, at no cost. Repairs are expected to begin February 2, 2018. You can contact KZRV customer service at 1-800-768-4016, extension 154 or 153, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V785KZRV, L.P.
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
KZRV, L.P. (KZRV) is recalling certain 2014-2015 Durango Gold recreational trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy
KZRV will notify owners, and dealers will inspect and replace the two rivets joining the second and third step, and the four rivets on the top step, free of charge. The recall is expected to begin February 2, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. Note: This recall is an expansion of KZRV recall 15V-173.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Kzrv Durango Gold20142015