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Mercedes-Benz GLC 300 Recall 17V715: Roof Panels Can Separate and Create Road Hazard

NHTSA campaign 17V715, reported November 14, 2017, 9,379 vehicles potentially affected.

What this recall means for you

Plastic trim panels on the fixed panoramic sunroof, at the front and sides, may not be bonded securely enough. While driving, these panels can come loose and detach from the vehicle.

If a sunroof panel detaches, it can strike or be thrown toward following traffic, raising the risk of a crash or injury to other drivers and passengers.

The repair is free. Authorized Mercedes-Benz dealers will inspect the bonding on the sunroof panels and correct it if needed. Mercedes-Benz USA will also notify owners, and the recall is expected to begin in December 2017. You can contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2017110009), and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V715Mercedes-Benz USA, LLC.
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
Risk
If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
Remedy
MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG GLC4320172018
Mercedes-Benz GLC 30020172018