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Subaru Crosstrek Recall 17V701: Floor Mat Can Interfere With Pedals, Raising Crash Risk

NHTSA campaign 17V701, reported November 7, 2017, 2,367 vehicles potentially affected.

What this recall means for you

A floor mat retention bracket may be incorrect, allowing the floor mat to shift out of position. When this happens, the mat can interfere with the accelerator or brake pedal, which increases the risk of a crash.

If you own this vehicle, dealers will inspect the floor mat retention bracket and replace it if necessary. The repair is free of charge. You can also contact Subaru customer service at 1-800-782-2783, referencing recall WTR-77.

You should also check your vehicle's VIN for open recalls to confirm whether this recall applies to your car.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V701Subaru of America, Inc.
Component
SERVICE BRAKES; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Problem
Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Risk
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Subaru Crosstrek2018