CarRecallWatch
Home / Latest recalls / 17V698

Phoenix Zeus 300 Recall 17V698: Overloaded Vans May Cause Rear Tire Failure and Crash Risk

NHTSA campaign 17V698, reported November 3, 2017, 45 vehicles potentially affected.

What this recall means for you

Certain 2015-2017 Phoenix Zeus shuttle vans, built on a Ford E-350 chassis, may exceed their gross axle weight rating and gross vehicle weight rating when fully loaded. These vehicles also do not meet federal tire and wheel standards for this condition. When loaded to maximum passenger capacity, the rear tires may fail.

A rear tire failure while the vehicle is fully loaded increases the risk of a crash. Owners should be careful not to exceed the vehicle's passenger capacity while this issue remains unresolved.

Phoenix will notify owners, and authorized dealers will inspect and replace all of the vehicle's wheels and tires with ones that have a higher load rating. The repair is free of charge. You can contact Phoenix customer service at 1-909-987-0815, and you can check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V698Phoenix Motorcars
Component
TIRES; WHEELS:RIM
Problem
Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."
Risk
If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.
Remedy
Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Phoenix Zeus 3002015
Phoenix Zeus 305201520162017