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Crossroads Zinger Recall 17V667: Outdoor Cooktop Can Catch Fire From Wind-Blown Flame

NHTSA campaign 17V667, reported October 20, 2017, 1,697 vehicles potentially affected.

What this recall means for you

The outdoor Flame King cooktop may have a corrugated fiber board that can burn if a breeze causes the flame to become inverted or redirected. If the board ignites, the risk of a fire increases.

Dealers will inspect the fiber board protector and burner for damage. If there is no damage, the fiber board regulator will be replaced. If the fiber board is damaged, the cooktop will be replaced. Both repairs are free of charge at an authorized dealer.

Owners can contact Keystone customer service at 1-855-226-7496 and reference recall number 17-303. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your RV is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V667Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
Risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Cruiser2018
Crossroads Sunset20172018
Crossroads Volante20172018
Crossroads Zinger20172018