Home / Latest recalls / 17V642

HME SFO Recall 17V642: Loose tie rod can cause complete loss of steering

NHTSA campaign 17V642, reported October 12, 2017, 12 vehicles potentially affected.

What this recall means for you

Certain 2015 Silverfox SFO fire emergency trucks have steer axles where the castellated nut may not be properly torqued. Over time, the tie rod can loosen and may disconnect from the steering knuckle.

If this happens, the driver can lose all steering control, which greatly increases the risk of a crash. Owners of affected trucks should treat this as a serious safety issue.

The repair is free. Contact HME, Inc. customer service at 1-616-534-1463 so you can be notified and scheduled, and take the vehicle to an authorized dealer, where the castellated nut and tie rod will be tightened or replaced as needed. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V642HME, Inc.
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
HME, Inc. (HME) is recalling certain 2015 Silverfox SFO fire emergency trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
HME will notify owners, and dealers will tighten the castellated nut and tie rod, replacing them as necessary, free of charge. The recall began on October 24, 2017. Owners may contact HME customer service at 1-616-534-1463.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

HME SFO2015