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E-One Quest Recall 17V631: Steering Assist Cylinder May Detach, Causing Loss of Power Steering

NHTSA campaign 17V631, reported October 9, 2017, 356 vehicles potentially affected.

What this recall means for you

The power steering assist cylinder on certain 2016 and 2017 emergency vehicles may not have been properly tightened to the steering arm. The cylinder mounting bolts could loosen or the cylinder could detach from the steering arm.

If the steering assist cylinder detaches, the vehicle would lose power steering assist, which makes it harder to steer and increases the risk of a crash.

The repair is free. E-One will notify owners, and authorized dealers will inspect and retighten the steering assist cylinder mounting bolts at no charge. The recall began on November 27, 2017. To confirm whether your vehicle is affected, check your VIN for open recalls, or contact E-One customer service at 1-352-861-3612.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V631E-One Incorporated
Component
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Problem
E-One Incorporated (E-One) is recalling certain 2016-2017 Quest, Cyclone II, and Typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
Risk
If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on November 27, 2017. Owners may contact E-One customer service at 1-352-861-3612.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

E-One Cyclone II20162017
E-One Quest20162017
E-One Typhoon20162017