Home / Latest recalls / 17V550

Metro Link 28SH Recall 17V550: Overloaded Bus Can Lose Control or Brake Poorly

NHTSA campaign 17V550, reported September 1, 2017, 18 vehicles potentially affected.

What this recall means for you

Certain 2016-2017 Metro Link transit buses may exceed their gross vehicle weight rating and gross axle weight rating when fully loaded. Overloading can cause loss of vehicle control, premature tire wear, or failure of the suspension and braking systems, which raises the risk of a crash.

Metro Worldwide will notify owners, and authorized dealers will inspect the vehicles and remove a seat as needed to bring the load within the required limits. The repair is free of charge. The recall began on September 15, 2017.

Owners can contact Metro Worldwide customer service at 1-641-903-7369. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V550Metro Worldwide, LLC
Component
EQUIPMENT:OTHER:LABELS
Problem
Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk
Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
Remedy
Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Metro Link 28SH20162017
Metro Link 28WC20162017