- Component
- STEERING
- Problem
- Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
- Risk
- If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Corroded fasteners can allow the steering gear heat shield to come loose. Without the shield, the steering gear may overheat, which can make the steering harder to turn, especially at low speeds, and increases the risk of a crash.
If you own a affected 2017 Ford Explorer, Taurus, or Police Interceptor Utility or Sedan, Ford will notify you by mail. Dealers will inspect the steering gear heat shield fasteners and replace them as needed. The repair is free of charge at an authorized Ford dealer.
You can check whether your vehicle has open recalls by entering your VIN on the NHTSA or Ford websites, or contact Ford customer service at 1-866-436-7332 and reference recall 17S23.
Official recall notice
Affected vehicles
| Ford Explorer | 2017 |
|---|---|
| Ford Police Interceptor Sedan | 2017 |
| Ford Police Interceptor Utilit | 2017 |
| Ford Taurus | 2017 |