Home / Latest recalls / 17V506

Mercedes-Benz AMG GLE43 Recall 17V506: Engine May Shut Off While Braking or Accelerating

NHTSA campaign 17V506, reported August 14, 2017, 12,322 vehicles potentially affected.

What this recall means for you

Certain 2016-2017 AMG GLE43 vehicles have engine control and transmission control software that may conflict with each other. The engine can shut down while the driver is braking to a stop, or when accelerating after an ECO start.

If the engine shuts down unexpectedly, the risk of a crash increases. Owners should be cautious, and if you have one of these vehicles, check your VIN for open recalls.

Mercedes-Benz USA will notify owners, and authorized dealers will reprogram the engine and transmission control unit software at no cost. The recall began September 18, 2017. You can also contact Mercedes-Benz USA customer service at 1-877-496-3691.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V506Mercedes-Benz USA, LLC.
Component
ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.
Risk
If the engine shuts down, there is increased the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG GLE4320162017