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KME Predator Aerial Recall 17V504: Aerial Ladder Can Suddenly Speed Up, Risking Injury

NHTSA campaign 17V504, reported August 14, 2017, 20 vehicles potentially affected.

What this recall means for you

A software error can cause the aerial ladder tip control speed to briefly jump from 20 percent to 100 percent of overall speed without warning.

The unexpected acceleration of the ladder can increase the risk of injury to the ladder operator or to people nearby. Owners should contact KME customer service at 1-800-235-3926 for more information. KME will notify owners of this recall.

The remedy is free: an authorized dealer will update the ladder speed software at no cost. Owners can also check their vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V504Kovatch Mobile Equipment Corp.
Component
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
Problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2012-2014 Predator Aerial, and 2014-2017 Predator SS Aerial vehicles. A software error may cause the aerial ladder tip control speed to momentarily switch from 20 percent speed to 100 percent overall speed.
Risk
The ladder speed accelerating without warning can increase the risk of injury to the ladder user or those nearby.
Remedy
KME will notify owners, and dealers will update the ladder speed software, free of charge. The recall began on October 3, 2017. Owners may contact KME customer service at 1-800-235-3926.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

KME Predator Aerial201220132014
KME Predator SS Aerial2014201520162017