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Hino NE8J Recall 17V493: Loose Door Hinge Bolts Could Let Door Open While Driving

NHTSA campaign 17V493, reported August 7, 2017, 99 vehicles potentially affected.

What this recall means for you

Some 2018 Hino trucks may have door hinge bolts that were not tightened enough during assembly. Over time, a loose hinge can let the door operate improperly and possibly swing open while the vehicle is being driven. The vehicles also fail to meet Federal Motor Vehicle Safety Standard 206 for door locks and door retention components.

An open door raises the risk of a crash and of injury to the driver or passengers. If you own an affected vehicle, contact Hino customer service at 1-248-699-9300 and reference recall number M0300. Hino will notify owners, and an authorized dealer will tighten the door hinge bolts as needed at no cost to you.

You can also check whether your vehicle has any open recalls by entering its VIN on the NHTSA recall lookup site. Have your door hinges inspected promptly if you have not yet received a notice.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V493Hino Motors Sales U.S.A., Inc.
Component
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Problem
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018 NE8J, NJ8J, and NV8J vehicles. The door hinge bolts on these vehicles may not be sufficiently tightened, possibly allowing the door to open while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
The loose door hinges can cause the door to operate improperly and possibly open, increasing the risk of a crash or injury.
Remedy
Hino will notify owners, and dealers will tighten the door hinge bolts, as necessary, free of charge. The recall began on October 9, 2017. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is M0300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Hino NE8J2018
Hino NJ8J2018
Hino NV8J2018