Home / Latest recalls / 17V476

Infiniti Q50 Recall 17V476: Engine may stall while driving due to fuel pump software

NHTSA campaign 17V476, reported July 27, 2017, 14,192 vehicles potentially affected.

What this recall means for you

Incorrect software in the Fuel Pump Control Module can allow the main fuel tank to read too low to supply fuel to the engine. When this happens, the engine can stall while you are driving.

An engine stall can increase the risk of a crash. Affected vehicles are equipped with a 2.0L engine and are covered by this recall. Owners who have not yet had the work done should not ignore this issue.

The repair is free at an authorized Infiniti dealer, which will reprogram the Fuel Pump Control Module with corrected software. Owners may also contact Infiniti customer service at 1-800-662-6200. You can check your vehicle's VIN for open recalls to confirm whether your car is included.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V476Nissan North America, Inc.
Component
ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Problem
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Risk
An engine stall can increase the risk of a crash.
Remedy
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Infiniti Q50201620172018
Infiniti Q602017