Home / Latest recalls / 17V394

Jaguar XJ Recall 17V394: Airbags May Not Deploy as Intended in a Crash

NHTSA campaign 17V394, reported June 22, 2017, 4,926 vehicles potentially affected.

What this recall means for you

Some vehicles may not have received a required software update to the Restraint Control Module, which controls the airbag system. If the update was not successfully installed during servicing, the default airbag calibration settings may be incorrect.

In a crash, this incorrect calibration may prevent the airbags from deploying as intended, which increases the risk of injury to occupants. Owners should check their vehicle's VIN for open recalls and contact an authorized dealer if the recall applies.

The repair is free. Authorized dealers will update the Restraint Control Module with the latest software at no charge. Owners can also contact Jaguar customer service at 1-800-452-4827, referencing recall H034.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V394Jaguar Land Rover North America, LLC
Component
AIR BAGS
Problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Risk
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Remedy
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Jaguar XJ20102011