CarRecallWatch- Component
- SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
- Risk
- If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some front seat head restraints in these vehicles may have been installed incorrectly or may not be the correct parts. If a front seat occupant's head is not adequately restrained, it can fail to meet federal head restraint safety requirements, which increases the risk of injury in a crash.
Volkswagen will notify owners, and authorized dealers will replace the front seat head restraints at no cost. Owners can contact Volkswagen customer service at 1-800-893-5298. Check your vehicle identification number (VIN) for open recalls to see whether your car is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen CC | 20162017 |
|---|