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Crossroads Volante Recall 17V281: Rear upper bunk may fall while occupied, risking injury

NHTSA campaign 17V281, reported April 27, 2017, 29 vehicles potentially affected.

What this recall means for you

Certain 2017 CrossRoads Volante trailers (model 310BH) may have a rear upper bunk that is not properly supported. Without the proper supports, the bunk can fall when someone is sleeping or sitting on it, creating a risk of injury.

The remedy is free. Keystone RV Company will notify owners, and authorized dealers will install screws through the bunk supports into the wall studs to secure the bunk properly. Owners who have questions can contact Keystone customer service at 1-866-425-4369 and reference recall number 17-284.

If you own a 2017 CrossRoads Volante, check whether your trailer is affected and contact an authorized dealer to schedule the repair. You can also check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V281Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Keystone RV Company (Keystone) is recalling certain 2017 CrossRoads Volante trailers, model 310BH. The rear upper bunk may not be properly supported.
Risk
Without the proper supports, the bunk may fall when it is occupied, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-284.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Volante2017