- Component
- WHEELS:LUGS/NUTS/BOLTS/STUDS
- Problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
- Risk
- If a wheel separates from the vehicle, it can increase the risk of a crash.
- Remedy
- GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016-2017 GEM electric vehicles with steel wheels may have front wheel lug nuts that loosen over time. If the lug nuts loosen, a front wheel can detach from the vehicle.
A wheel separating from the vehicle can increase the risk of a crash. If you own an affected GEM E2, E4, E6, or ELXD, stop driving it if you notice a loose wheel, vibration, or unusual noise from the front, and contact GEM before driving it further.
GEM will notify owners. Dealers will replace the lug nuts and inspect the wheels at no cost to you. You can contact the GEM Consumer Service Department at 1-855-743-3436, and you can check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| GEM E2 | 20162017 |
|---|---|
| GEM E4 | 20162017 |
| GEM E6 | 20162017 |
| GEM EL XD | 20162017 |