- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Problem
- Ducati North America (Ducati) is recalling certain 2016-2017 Multistrada 1200 Enduro motorcycles. The motorcycle's rear shock absorber lower shock-end eyelet may crack and possibly detach from the swingarm.
- Risk
- If the rear shock absorber detaches from the swingarm, the motorcycle's handling would be affected, increasing the risk of a crash.
- Remedy
- Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. The recall is expected to begin May 22, 2017. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-17-002.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2016-2017 Ducati Multistrada 1200 Enduro motorcycles may have a rear shock absorber whose lower shock-end eyelet can crack. The shock could then partly or fully separate from the swingarm.
If the rear shock detaches from the swingarm, the motorcycle's handling is affected, which increases the risk of a crash. Owners should take this recall seriously.
Ducati will notify owners, and authorized dealers will replace the rear shock absorber assembly free of charge. The recall is expected to begin May 22, 2017. You can contact Ducati customer service at 1-800-231-6696, and you should check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ducati Multistrada 1200 | 20162017 |
|---|