- Component
- SEAT BELTS:PRETENSIONER
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
- Risk
- If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain front seat belt pretensioners may not function properly. A pretensioner is the device that tightens the belt quickly during a crash to hold occupants in place. If it fails, the front seat occupants may not be adequately restrained, which increases the risk of injury in a collision.
The remedy is free. Authorized dealers will replace the front seat belts at no cost to the owner. Owners were notified by mail, with an initial notice sent in June 2017 and a follow-up in July 2017 confirming the repair was available.
If you have this vehicle, contact Daimler Vans USA customer service at 1-877-762-8267 or visit an authorized Mercedes-Benz dealer to schedule the repair. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 2016 |
|---|