CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
- Risk
- A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2016-2017 Mercedes-Benz C300 vehicles may have electrical contacts for the power steering electric motor that were not properly welded. Over time, this can lead to a loss of electrical contact.
If contact is lost, the electric power steering assist will deactivate, making the vehicle harder to steer and increasing the risk of a crash. Owners should be aware of this safety issue and take it seriously.
Mercedes-Benz USA will notify affected owners, and authorized dealers will replace the electric power steering rack free of charge. Owners can contact MBUSA customer service at 1-800-367-6372 for more information, and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 20162017 |
|---|