- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
- Problem
- E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- Risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain E-One emergency vehicles have front suspension ball joints on the independent front suspension modules that can loosen and separate. When a ball joint separates, the driver may lose part of steering control.
A loss of steering control increases the risk of a crash. Owners should take this seriously, especially on emergency vehicles that are often driven at speed and in demanding conditions.
E-One will notify owners, and authorized dealers will inspect, clean and secure the ball joint at no cost to you. The recall began on May 5, 2017. You can contact E-One customer service at 1-800-627-5050, and you can check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| E-One Cyclone II | 2013201420152016 |
|---|---|
| E-One Quest | 201420152016 |
| E-One Typhoon | 2013201420152016 |