- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall.
- Risk
- An unexpected engine shutdown increases the risk of a crash.
- Remedy
- Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A ground cable on certain 2016-2017 transit buses equipped with the I-Start feature may have been installed improperly, leading to poor electrical contact. This can cause the power feed relay to fail and the engine to stall.
An unexpected engine shutdown increases the risk of a crash. Owners of affected buses should be aware that these vehicles were previously repaired for a similar issue under an earlier recall, but this recall requires additional work to make sure the power feed relay will not fail.
The repair is free. Dealers will inspect the vehicle and correct the ground wire installation as needed. Owners will be notified by the manufacturer, and can contact Volvo Bus customer service at 1-877-773-8678 (recall number SR17-80). You can also check your vehicle identification number (VIN) for open recalls.
Official recall notice
Affected vehicles
| Volvo Bus 9700 | 20162017 |
|---|