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Tiffin Phaeton Recall 17V121: Exhaust Pipe Too Close to Floor Can Melt Insulation and Cause Fire

NHTSA campaign 17V121, reported February 27, 2017, 35 vehicles potentially affected.

What this recall means for you

The exhaust pipe on certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH is mounted too close to the underside of the floor. Without enough space between the pipe and the floor, the insulation can melt, which increases the risk of a fire.

If you own an affected motorhome, Tiffin Motorhomes will notify you directly. Dealers will reconfigure the exhaust system to add clearance between the pipe and the floor, and this repair is free of charge. You can also contact Tiffin customer service at 1-256-356-8661, referencing recall number TIF-106. The recall began on March 22, 2017.

You should also check your vehicle identification number (VIN) for any open recalls, and schedule the repair with an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V121Tiffin Motorhomes, Inc.
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Problem
Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2012 Phaeton motorhomes with floor plans QBH, QKH, and QTH, built on PowerGlide chassis. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Risk
Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Remedy
Tiffin will notify owner, and dealers will reconfigure the exhaust to provide extra clearance, free of charge. The recall began on March 22, 2017. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for the recall is TIF-106.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Tiffin Phaeton2012