- Component
- POWER TRAIN; STRUCTURE:FRAME AND MEMBERS
- Problem
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
- Risk
- If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
- Remedy
- Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Stamping equipment used during manufacturing may have left burrs on the frame crossmember that the transmission is mounted to. These burrs can cause the transmission mounting studs to break.
If the studs break, the transmission may not be properly supported, which can prevent it from shifting correctly and increases the risk of a crash. Owners should take this recall seriously and have their vehicle checked promptly.
Isuzu will notify owners, and authorized dealers will inspect the vehicle and install a metal shim to prevent stress on the mounting studs. The repair is free of charge. You can also contact Isuzu customer service at 1-866-441-9638 and check your VIN for open recalls.
Official recall notice
Affected vehicles
| Isuzu NPR HD | 201520162017 |
|---|---|
| Isuzu NPR XD | 201520162017 |
| Isuzu NQR | 201520162017 |
| Isuzu NRR | 201520162017 |