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Isuzu NPR HD Recall 17V105: Transmission mounts may break, risking loss of shifting control

NHTSA campaign 17V105, reported February 17, 2017, 21,000 vehicles potentially affected.

What this recall means for you

Stamping equipment used during manufacturing may have left burrs on the frame crossmember that the transmission is mounted to. These burrs can cause the transmission mounting studs to break.

If the studs break, the transmission may not be properly supported, which can prevent it from shifting correctly and increases the risk of a crash. Owners should take this recall seriously and have their vehicle checked promptly.

Isuzu will notify owners, and authorized dealers will inspect the vehicle and install a metal shim to prevent stress on the mounting studs. The repair is free of charge. You can also contact Isuzu customer service at 1-866-441-9638 and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 17V105Isuzu Technical Center of America, Inc.
Component
POWER TRAIN; STRUCTURE:FRAME AND MEMBERS
Problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk
If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Isuzu NPR HD201520162017
Isuzu NPR XD201520162017
Isuzu NQR201520162017
Isuzu NRR201520162017