CarRecallWatch- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; VISIBILITY:WINDSHIELD
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."
- Risk
- If the windshield detaches in the event of a crash, the passenger frontal air bag may not be supported properly after it deploys, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the windshield, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The windshield bonding on these vehicles may be insufficient, so the windshield could separate from the vehicle during a crash. This means the passenger frontal airbag may not be properly supported after it deploys, which increases the risk of injury to the front passenger.
The remedy is free. Authorized dealers will replace the windshield at no cost to the owner. Owners will be notified by Mercedes-Benz USA, and the recall began in March 2017. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372.
If you own a 2016 GLE350 or GLS450, check whether your vehicle is affected by entering its VIN on the NHTSA recall lookup site, and contact an authorized dealer to schedule the free windshield replacement if it is.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 350 | 2016 |
|---|---|
| Mercedes-Benz GLS 450 | 2016 |