- Component
- ELECTRICAL SYSTEM
- Problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
- Risk
- If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
- Remedy
- Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The drive mode switch on certain 2016-2017 GEM electric vehicles can send an incorrect signal. When this happens, the vehicle may move in the opposite direction from the one the operator selected, so a vehicle intended to go forward may instead reverse.
This unintended reversing increases the risk of a crash. Be especially careful when starting or maneuvering, and confirm the selected direction before you move. The affected vehicles were manufactured between May 29, 2015 and November 18, 2016.
Polaris will notify owners, and authorized dealers will replace the drive switch free of charge. The recall began December 28, 2016. You can contact the GEM Consumer Service Department at 1-855-743-3436 and reference recall number L-16-01. You should also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| GEM E2 | 20162017 |
|---|---|
| GEM E4 | 20162017 |
| GEM E6 | 20162017 |
| GEM EL XD | 20162017 |