- Component
- FORWARD COLLISION AVOIDANCE: SENSING SYSTEM
- Problem
- Entegra Coach (Entegra) is recalling certain 2017 Cornerstone vehicles manufactured October 26, 2015, to November 18, 2016 and built on a Spartan Motors chassis. The affected vehicles are equipped with a Wabco OnGuard Collision Mitigation System that may have been installed upside down reducing its functionality.
- Risk
- Reduced collision mitigation functionality may increase the risk of a crash.
- Remedy
- Entegra will notify owners, and Spartan Motors dealers will correct the orientation of the radar and re-calibrate the system, free of charge. The recall began on January 26, 2017. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903335.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The forward collision sensing system, a Wabco OnGuard collision mitigation unit, may have been installed with its radar upside down. This can reduce how well the system works to help avoid or lessen a crash.
With reduced collision mitigation, the system may not detect hazards or respond as intended, which may increase the risk of a crash. Owners should not assume the system will provide its full protection until the recall repair is completed.
The repair is free at an authorized Spartan Motors dealer, where the radar orientation will be corrected and the system recalibrated. Owners will also be notified by mail. You can check your VIN for open recalls, or call Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137, referencing Entegra recall number 9903335.
Official recall notice
Affected vehicles
| Entegra Cornerstone | 2017 |
|---|