CarRecallWatch- Component
- EQUIPMENT
- Problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
- Risk
- If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
- Remedy
- Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain travel trailers have aluminum ladders with retractable hinges, each fitted with a welded "top hat" piece that can separate from the hinge while the ladder is in use.
If a hinge separates, the ladder may fall from the vehicle, which increases the risk of injury. Owners should stop using the ladder for climbing until the hinges are repaired.
The repair is free. Dealers will install hinge braces over the back of the existing hinges. Owners can contact Heartland customer service at 1-877-262-8032 and should check their vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Heartland Cyclone | 20152016 |
|---|---|
| Heartland Road Warrior | 20152016 |
| Heartland Torque | 2016 |