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Newmar London Aire Recall 16V768: Entry Steps May Retract Unexpectedly, Risking Falls

NHTSA campaign 16V768, reported October 21, 2016, 42 vehicles potentially affected.

What this recall means for you

Certain 2017 Newmar Essex, King Aire, and London Aire motorhomes built between December 9, 2015 and September 26, 2016 have a hydraulic entry step controller that may not work as designed. The steps can retract without warning while someone is using them.

If the steps retract during use, the person on them can fall and be injured. Owners should be careful when using the entry steps on affected vehicles until the repair is completed.

Newmar will notify owners, and authorized dealers will inspect the steps and update the controller software at no cost. The recall is expected to begin December 19, 2016. Owners can contact Newmar customer service at 1-800-731-8300, and can check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V768Newmar Corporation
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Newmar Corporation (Newmar) is recalling certain model year 2017 London Aire, Essex, and King Aire motorhomes manufactured December 9, 2015, to September 26, 2016. The hydraulic entry step controller may not be functioning as designed and may allow the steps to retract unexpectedly.
Risk
The steps can retract without warning, causing someone using the steps to fall, increasing the risk of injury.
Remedy
Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin December 19, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Newmar Essex2017
Newmar King Aire2017
Newmar London Aire2017