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Newmar Canyon Star Recall 16V744: Wheelchair Lift May Move Unexpectedly, Risking Injury

NHTSA campaign 16V744, reported October 17, 2016, 114 vehicles potentially affected.

What this recall means for you

Certain 2012-2017 Newmar Canyon Star motor homes built between September 7, 2011, and September 6, 2016, and equipped with wheelchair lifts may have incorrect bolts securing the lift base. These bolts can break unexpectedly, allowing the lift to move, and the vehicles do not meet Federal Motor Vehicle Safety Standard 404 for platform lift installations.

Unintentional movement of the wheelchair lift can injure the person using the lift and/or the person operating it. If you own an affected vehicle, contact Newmar customer service at 1-800-731-8300. Newmar will notify owners, and its service facilities will replace the wheelchair lift base mounting bolts free of charge.

You can also check your vehicle identification number (VIN) for open recalls to confirm whether your motor home is included. The recall began on October 28, 2016.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V744Newmar Corporation
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."
Risk
Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.
Remedy
Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Newmar Canyon Star201220132014201520162017