- Component
- ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Problem
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Risk
- If a window closes on a body part, it can increase the risk of injury.
- Remedy
- Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2017 Ford Escape vehicles may have power window closing-force settings that allow a window to close on an object, such as a body part, before it auto-reverses. This means the window can keep closing on something that is caught in it, and the vehicle does not meet the federal power-operated window safety standard (FMVSS 118).
If a window closes on a body part, it can increase the risk of injury. Owners should be aware of this risk, especially when children or passengers are operating or near the power windows.
The repair is free. Ford will update the power window operating system software at an authorized dealer. Owners can also contact Ford customer service at 1-866-436-7332. You can check your vehicle's VIN for open recalls to confirm whether this one applies to your car.
Official recall notice
Affected vehicles
| Ford Escape | 2017 |
|---|