- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Problem
- Jumping Jack, Inc. (Jumping Jack) is recalling certain model year 2014-2015 utility trailers, in sizes Standard 6'x8' and Mid 6'x12', manufactured August 15, 2014, to August 31, 2015. The torsion arm of the axle assembly was made too small for its housing, and as a result, the torsion arm, spindle, and tire and wheel assemblies may detach from the trailer.
- Risk
- A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.
- Remedy
- Jumping Jack will notify owners and provide a free replacement torsion axle. Owners can either preform the repair themselves or, if needed, Jumping Jack will assist owners to find a repair shop. Repairs will be made free of charge. The recall began on October 17, 2016. Owners may contact Jumping Jack customer service at 1-801-520-5310.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain utility trailers built between August 2014 and August 2015 may have a torsion arm that was manufactured too small for its housing. Over time, the torsion arm, spindle, and tire and wheel assemblies can detach from the trailer.
If this happens, the trailer can lose stability, which increases the risk of a crash. Owners should stop using a trailer they suspect is affected until the repair is completed.
The replacement torsion axle is free. Jumping Jack will notify owners and provide the part, and you can install it yourself or ask Jumping Jack to help you find a repair shop. You can contact Jumping Jack customer service at 1-801-520-5310 and check your VIN for open recalls.
Official recall notice
Affected vehicles
| Jumping Jack Utility Trailer | 20142015 |
|---|