CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
- Risk
- A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.
- Remedy
- REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected]. REV's number for this recall is Recall #16-E038.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A power control module in these emergency vehicles may not provide enough circuit protection, depending on its software and how it was installed. This can allow a short circuit, which may damage electrical components and cause a loss of headlights, raising the risk of a crash. A short circuit may also increase the risk of a fire.
The repair is free. Dealers will upgrade the software or retrofit fuses at no charge, and REV will notify owners. You can contact REV customer service at 1-800-628-8178 or Hale Products Customer Service at 1-800-533-3569 or [email protected], and reference REV recall number 16-E038. Check your vehicle identification number (VIN) for open recalls and schedule the repair with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle